FAQ

Below are commonly asked questions and some fun facts about our food, team, stores and mission. If you don't find what you're looking for, feel free to send us a message and let us know!

FOOD + NUTRITION

Q: How often do you change your menu?

A: We are always working on new recipes and experimenting with fun flavors! While our main menu stays pretty consistent, we have a specials menu every month showcasing seasonal breakfast and lunch items.

Q: I'm gluten free and vegan, can you make something that I can eat?

A: We offer several options for all kinds of dietary restrictions - gluten free, dairy free, vegan, vegetarian, and more. Our servers are knowledgeable about ways to accommodate anyone, so feel free to ask them for suggestions!

Q: Your coffee is my favorite, can I get some to bring home?

A: Yep! We sell bags of our Canopy Road Coffee blend in stores. Next time you're at your local Canopy Road Cafe, just ask your server or go to the counter to pick up some for later!

Q: I have a severe food allergy, will I be able to eat here?

A: Just let your server know of any food allergy you are aware of, and our team will take every precaution when preparing your meal to keep you safe. Please keep in mind that while many of our items may not have the ingredient in them, in any restaurant kitchen the risk for cross-contamination is always present.

Q: I was in love with one of your past specials, will you ever bring it back??

A: Maybe! We keep a close eye on what our customers love, and often bring back popular favorites from past specials menus. If there's something you want to see return, we'd love to hear from you! Shoot us a note and let us know :)

ORDERING ONLINE

Q: Can I order ahead online?

A: Absolutely! Our online ordering allows you to select your store's location and order directly from there. You'll receive an estimated time until pick up, then just head to the store, grab your items, and go!

Q: I'm getting an alert saying online ordering isn't available right now - what's up?

A: Sometimes, particularly on weekends, it gets extremely busy and we have to turn off online orders temporarily so our kitchen can manage the in-house guests. If you're unable to order online, please keep checking back! Most of the time these delays only last for a little bit, and we reopen online ordering as soon as we are able to accommodate everyone.

Q: Do you deliver?

A: We offer delivery through third party services, like Doordash.

Q: What do I do if I pick up my online order and it's wrong?

A: We do everything we can to ensure your order is correct and on-time. However, sometimes, mistakes do happen. If this is the case, please just give us a call and we'll be sure to make it right!

LOCATIONS + HOURS

Q: Where are you located?

A: We're currently in Tallahassee, Jacksonville, Tampa, and 30A areas. To find the Canopy Road Cafe closest to you, head to our locations page and check out the map with a list of all our stores.

Q: When are you open?

A: Every day from 6:30 AM - 2:15 PM. We offer our entire menu (breakfast and lunch) from open to close. And we're only closed on Thanksgiving and Christmas.

Q: Can I make a reservation?

A: We don't take reservations or call-ahead seating, as all of our locations operate on a first-come, first-serve basis. Also, if you are dining with us in a party of greater than 8 people, please keep in mind that due to our small floorplans, we will most likely be unable to seat everyone together.

Q: Do you offer outdoor seating?

A: Many of our locations do offer outdoor seating, and some are fully indoors. Our locations page has information about whether a store offers outdoor seating, so you can check before you go!

Q: I wish I had a Canopy Road Cafe where I live! Can you guys come here?

A: We're always looking to grow our brand and become a part of more communities! If you think your area would be better with a CRC in town, send us a message and let us know!

CATERING + EVENTS

Q: Do you guys do catering?

A: Yes! We love preparing meals for parties, work lunches, and all kinds of events. We have a basic list of our catering options here, but if you need something extra special, please contact us and we'll be happy to put you in touch with one of our dedicated catering specialists who can help you get what you need!

Q: Can you sponsor my event?

A: Thanks for thinking of us! We love finding ways to be more involved in our communities. If you have a sponsorship or donation request, please contact us here. Keep in mind that we receive a large volume of these requests, so we may not be able to accommodate every single one. But we encourage you to reach out and hopefully we can find a way to support!

COMMUNITY + PEOPLE

Q: How can I apply to work here?

A: We're so glad you're interested in joining our team! We always welcome new faces, and there's lots of reasons to be excited about working at Canopy Road Cafe. Our careers page offers some more info about what it's like, how to apply, and includes a list of job openings for you to explore.

Q: I'm a journalist/blogger/influencer and I want to collaborate! How can I get in touch?

A: Let's team up! To contact someone about setting up a collaboration, please send us a message, and we'll get back to you as soon as we can!

Q: I have a suggestion about your food/team/brand/stores. Who do I contact?

A: Feedback from our folks keeps us moving forward. If you would like to submit a suggestion about anything Canopy Road Cafe, please send us a message!